KPO – Knowledge Process Outsourcing
Knowledge Process Outsourcing is a form of outsourcing, in which knowledge-related and information-related work is carried out by a third party organization, may be located in a different geographical location. This third party organization could be the subsidiary of the same organization located in different country or a different organization handling their from different country.
Companies resort to knowledge process outsourcing when they have shortage of skilled labour, or they have an opportunity to hire cheap labour in another country. India is becoming the central hub for KPO, due to its large pool of talented professionals and specialized domain workers.